Opportunity Name: Information Management Communications Services (IMCS) IV

Solicitation Number: W91RUS-21-R0001

Agency: Department of the Army
Army Contracting Command (APG), NETCOM

Click here to download the draft
Financial Considerations
Contract Value:




Draft RFP Release:

1Q FY 2021 (October)

Industry Day:

1Q FY 2021 (November)

Solicitation Date:

2Q FY 2021 (January)

Proposal Due Date:

3Q FY 2021 (April)

Award Date:

4Q FY 2021 (August)

Awards:Approximately 12 Awards
Contract Term:5-Years

CONUS and OCONUS: The place of performance will be defined in the individual Order.


13 Incumbent Contracts (AT&T Systems, COMINT Systems, SMS Data Products Group, By Light Professional IT Services, CORDEV, Computer World Services, GC&E Systems, ABACUS Technology, Global Management, Strategic Resources, Trowbridge & Trowbridge, GSTEK, Leader Communications)

NAICS: 541513


The U.S. Army Contracting Command (ACC) Aberdeen Proving Ground (APG) Huachuca Division, in support of the Network Enterprise Technology Command (NETCOM) is publishing this Draft RFP seeking industry feedback with regard to the technical requirements and proposal submission requirements.

The Government is currently in the planning phase to compete the Indefinite Delivery Indefinite Quantity (IDIQ) contracts for Information Management Communications Services (IMCS) IV. The Government is seeking potential sources to provide the full spectrum of Army Command, Control, Communications, Computers, and Information Management (C4IM) services delivery for Network Enterprise Centers (NECs) throughout the continental United States (CONUS) and Puerto Rico.


Information Management Communication Service III (IMCS III) is a Firm-Fixed Price (FFP), multiple award, IDIQ contract vehicle. It is established as the primary source for Network Enterprise Technology Command (NETCOM) for non-personal Administrative Telephone Services (ATS) and Information Technology (IT) Support Services consisting of wired telecommunications, voice, video, and data services for their Network Enterprise Center (NEC) throughout the continental United States and Puerto Rico. NECs are responsible for executing and implementing Command, Control, Communications, Computers, and Information Management (C4IM) common-user policies, standards, architectures, programs, plans and budgets for communications and communications support, visual information, information assurance (IA), and automation support.

IMCS III was awarded with a contract ceiling of $850 million. Due to technology advances since the award of the IMCSIII IDIQ contracts it is estimated the ceiling will be increased from prior award. The current IDIQ is awarded with the NAICS code of 517110 – Wired Telecommunications Carriers (Superseded on October 1, 2019 by 517311- Wired Telecommunications Carriers).  The NAICS code for IMCS IV is 541513.

It is anticipated to award these IDIQ contracts as a Total Small Business Set-Aside.  It is anticipated that an IDIQ contract will be awarded for a five year ordering period in support of the NETCOM Program. Task Orders (TOs) are envisioned to be Firm-Fixed-Price. This is subject to further consideration. The anticipated period of performance is 15 December 2021 through 14 December 2026.


The Contractor shall provide, technically qualified personnel who understand, speak, read and write the English language. In addition the Contractor shall perform administration; management and may be required In Accordance With (IAW) the installation task order) to provide parts, supplies, tools, vehicles and property other than GFP to operate and maintain the Network Enterprise Center (NEC) classified and unclassified communication systems identified in this Performance Work Statement (PWS) and specified in individual installation task orders to include any future initiatives based on, but not limited to, Army modernization efforts, Army directives and initiatives, emerging technologies, network enhancements, technology refresh, and organization restructuring. Support required includes Operations and Maintenance (O&M) for baseline and mission funded requirements as identified in installation task orders and could include the following: Telecommunications Support for C4IM (Command, Control, Communications, Computers, and Information management) Unified Capabilities; Inside Plant (to include Tier I and II support), wireless infrastructure (e.g. wireless access points, components, etc.); Customer Services; Outside Plant (Cable), Cable Audits; Information Technology Services (ITS) such as: Network Administration, installation and engineering, and System Maintenance (classified and unclassified); Help Desk Assistance; hardware and software installation, hardware and software troubleshooting; web master support; Video Teleconferencing (VTC) support to include establishing and scheduling of VTCs (classified and unclassified)); Technical Control Facility (TCF) O&M to include the TCF matrix switch); Voice Over Internet Protocol (VoIP)_; Voice over Secure IP(VoSIP)(classified and unclassified); Configuration Management of the installation infrastructure to include creating and updating drawings using Computer-Aided Drawing (CAD) engineering support; Radio Systems which includes: Land Mobile Radio (LMR) Network Management, Towers, and Control System (Master Controller) Management.

The Government may identify future requirements to support Original Equipment Manufacturer (OEM) Tier II and Tier III support for selected telephone switches, LMR systems, and other communications systems integral to maintaining systems availability.

The contractor shall also be required to provide materials, overtime, travel and per diem, and training in support of requirements as needed.


  1. Overtime management
  2. Training
  3. Hours Of Operation
  4. Materiel
  5. Phase-In/Out
  6. Government Furnished Property (GFP)
  7. Security Requirements
  8. Protection
  9. Anti-terrorism
  10. Accounting for Contract Support
  11. Contractor Identification Requirements
  12. Common Access Card (CAC)
  13. Information Technology Infrastructure Library (ITIL)


  1. Systems Availability
  2. Site Management
  3. Infrastructure Operation and Maintenance Support Services (Network, Telephony systems, and Premise cabling/wiring)
  4. Information Technology (IT) Systems Support (E-mail, Help Desk, Network Maintenance and Management, etc)
  5. Telecommunication Support Services
  6. Radio Operations and Maintenance Support
  7. Tower and Antenna Support
  8. Configuration Management (CM)
  9. Work Requests
  10. Site Surveys
  11. Quality Control
  12. Quality Assurance
  13. Deliverables
  14. Tools and Test, Measurement and Diagnostics Equipment (TMDE)
  15. Third Party Damage
  16. Additional Technical Support
  17. Special Projects


The services to be provided under the Contract shall be accomplished at the locations identified in the task order and may include locations in the Contiguous United States (CONUS) and Outside the CONUS (OCONUS).

The place of performance and/or delivery requirements will be specified in each individual Order.


  • All Vendors shall be registered in SAM and SAM must be updated
  • Deemed responsible according to the FAR
  • Prime Contractor to have a TS FCL at time of Award
  • Risk Management Framework important
  • ITIL Referenced in General Requirements
  • RFI executed in January 2020